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Role Overview:

Responsibilities:

• Performance Management: Develop and enforce performance policies, define rules, and use process modeling (BPMN or similar) to standardize and improve workflows.
• Performance Measurement: Translate strategy into measurable outcomes by creating and maintaining strategy documents plans and reports.
• Performance Culture: Embed a culture of accountability and results through communication, alignment of objectives, and continuous feedback mechanisms.
• Performance Improvement: Identify gaps, conduct root cause analysis, and lead structured initiatives that elevate both efficiency and outcomes.
• Partner with stakeholders through business analysis, bridging organizational needs with clear processes and performance structures.

Job specifications and criteria:

• 1-3 years of relevant experience in OD/ performance management, process improvement, or business analysis.
• Strong understanding to process modeling, data interpretation, and performance reporting.
• Certificate in TQM, Lean Six Sigma, Business Analysis, or Organization Development is a strong advantage.
• Excellent ability to work cross-functionally, aligning diverse teams around shared goals.
• Driven by continuous learning and committed to fostering a performance-oriented culture

In simple terms, this role is about building the backbone of our strategy and process performance system-shaping policies, rules, models, and metrics that drive organizational excellence. This role is at the intersection of strategy and operations, ensuring that what we measure, manage, and improve truly reflects our goals.