Job Objectives

Hospital Quality Manager aims to ensure all services provided by the hospital fit the purpose planned for, each is consistent and meets both external and internal requirements, whether legal regulations, Andalusia drivers and customer expectations. He/ She shall coordinate and guide all activities, quality improvement projects required to meet the agreed quality standards in coordination with strategic management, hospital management and department managers to consequently improve effectiveness& efficiency of all processes (medical& non-medical) and achieve hospital expected outcomes of revenue, customer base and value proposition.

•Implements a process management and improvement protocols that leads to a positive and measurable impact on the hospital’s operations.

•Coordinates different quality and performance initiatives with HR team to ensure alignment and optimal use of resources.

•Regularly reports the status of performance and quality improvement efforts and impacts to top management and be part of subsequent measures taken accordingly.

•Provide needed training and managing quality team.

•Keep record& track of non-functional equipment and time line for its repair in coordination with maintenance and biomedical maintenance departments.

•Conduct regular rounds on hospital premises; inpatient unite& OPD, stores, pharmacy units, etc. and ensure storage conditions of all materials& devises are meeting the standards.